Day 7B

A. Can you take my order please? Role play


Vocabulary

Vocabulary
part of speech
MeaningExample sentence
à la carte
adjective
without a side dishIs it possible to get the steak à la carte? I don't eat potatoes.
à la mode
adjective
with ice creamWould you like your apple pie à la mode?
alcohol, liquor
noun
a distilled liquid such as rum or whiskeyThis beer has 5% alcohol.
all you can eat
adjective
customers pay one fee and can eat as much as they wishThese are all you can eat fries, so let me know if you want more.
appetizer
noun
small snack before a mealWould you like some garlic bread or another appetizer to start?
appetizing
adjective
looks pleasing to eatI'm afraid these pancakes don't look very appetizing.
awful (taste)
adjective
very bad tasteThe customer said that her pasta was awful.
bar
noun
place in an establishment where people go to get a drink (especially alcoholic drinks)If you sit up at the bar you don't have to order any food.
barbeque
noun/verb
southern style of cooking over a grillThe barbeque wings are our specialty.
bartender
noun
staff member that mixes, pours, and serves alcoholic beveragesI do part-time work as a bartender in a local pub.
beverage
noun
drinkCan I bring you some beverages while you look at the menus?
bill, cheque, check
noun
the slip of paper that tells the customer how much to payTable 3 would like you to bring them their cheque.
black coffee
adjective + noun
coffee without any milkShould I bring some cream, or do you take your coffee black?
booster seat
noun
a plastic unit that fits on top of a chair to help small children reach the tableWill your child be needing a booster seat today?
booth/bench
noun
type of seating in which people sit side by side on a cushioned areaWe'd prefer a booth if you have one available.
buffet
noun
self-serve tables of food that are set out for the customer to pick and choose fromThe plates and everything you need are up at the buffet.
burnt
adjective
overcooked to the point of turning blackThe toast is burnt around the edges.
cash
noun
paper money paymentI don't have any cash. Do you accept Visa?
cashier
noun
staff member responsible for collecting customer's money at the front of an establishmentWe don't have a cashier; you have to pay your server.
charge
verb
to add a feeI will have to charge you an extra dollar to add ice cream.
check on
verb
make sure the guests are satisfiedYou should always check on your guests about two minutes after you serve the meal.
chef
noun
staff member who is professionally trained to prepare foodOur head chef is one of the best cooks in town.
clear
verb
remove finished or unused items from a tableYou need to clear this table and set it for four.
cocktail
noun
an alcoholic drink with juiceWould anyone care for a cocktail on this warm sunny day?
coffee maker
noun
machine that dispenses coffee into a glass container for pouringYou need to teach the new waitress how to operate the coffee maker.
complaint
noun
a problem with service or foodThe guest brought his complaint to the manager.
cook
verb/noun
prepare and heat food until it is ready to serveThe guest says that this chicken isn't cooked enough.
credit card
noun
a plastic card that allows people to pay for something laterYou forgot to sign your credit card slip.
customer, guest
noun
person who goes to an establishment to be servedIt is our policy that the customer is always right.
cutlery, silverware, utensils
noun
tools for eating with (fork, knife, spoon)In a fine dining restaurant the staff has to polish the silverware.
delicious
adjective
very good tasteThe cookies were so delicious they were gone in half an hour.
delivery
noun
food brought to the homeDo you have delivery or do we have to come in to eat?
dessert
noun
sweet treat after a mealI think we're too full to have dessert tonight.
dirty dishes
adjective + noun
plates that customers are finished withI'll just clear these dirty dishes and make some room for you.
discount
noun
at a cheaper costWe got a discount because we are regular customers.
doggie bag
noun
unfinished food that is packed up for the customer to take homeI can't finish my steak, but I'll take a doggie bag.
entrée, main course
noun
the largest part of a meal (after appetizer, before dessert)The entrées are after the lunch specials on page 6 of the menu.
fast-food
noun
an eatery that offers quick inexpensive foodWe don't provide table service. This is a fast-food restaurant.
fine dining
noun
a very expensive eating establishmentThe waiters wear bowties because it's a fine dining restaurant.
fry
verb
cook over an element in oilDon't fry the vegetables too long or they will go soggy.
gratuity/tip
noun
extra money given as a thank you for serviceWhen we have a large party we're allowed to add a 15% gratuity to the bill.
greet
verb
say hello and welcome customers to the establishmentYour priority as a hostess is to greet the guests at the door with a smile.
grill
noun/verb
cooking over iron slats that allow for oil and fat to drop downThe healthiest way to prepare meat is on a grill.
happy hour
noun
short amount of time when alcoholic drinks are on saleWe're expecting a rush because it's almost happy hour.
highchair
noun
a tall chair with a plastic tray designed for a babyThe party is for ten plus a highchair.
homemade
adjective
made from a recipeWe serve the best homemade soup in town.
host, hostess
noun
staff member in charge of greeting and seating customers in a restaurantPlease wait and the hostess will seat you.
ingredients
noun
all of the different foods that are combined in a recipeI'll check the ingredients to make sure there aren't any nuts.
kettle
noun
pot for boiling water for teaI'll put the kettle on and make some fresh tea.
menu
noun
a booklet of all of the food that can be orderedDo you have a children's menu we could see?
microwave
noun
a small appliance that heats and cooks food quicklyWe can heat your dinner in the microwave if you like.
mild
adjective
not spicyI'd like a half dozen mild chicken wings.
non alcoholic beverage
adjective + noun
a drink that resembles a certain drink without the alcoholCan I order a non alcoholic beer?
on the rocks
preposition + noun
on iceI'll take a whiskey on the rocks.
on the side
preposition + noun
request for a food item to NOT be put on top of another food itemFor the nachos, can we have the sour cream on the side?
order
verb/noun
make a request to a serverIs everyone ready to order lunch now?
party
noun
group of people at or waiting for a tableparty of twelve just walked in without a reservation.
patio
noun
outdoor seatingWe closed the patio because it looks like it's going to rain.
pitcher, jug
noun
a container with a spout to pour water, beer, or other beverages out ofWe'll take a pitcher of beer with four glasses.
pour
verb
dispense liquid from a containerCan I pour you folks another glass of water?
prepare
verb
get food readyThe servers have to prepare the salads themselves.
rare
adjective
cooked meat that is pink insideThis steak is too rare for me to eat.
recipe
noun
list of ingredients and instructions for preparing a certain type of foodOur chef is so talented that he almost never bothers with a recipe.
reservation
noun
a request to have a table saved for a certain amount of peopleWe don't take any reservations; it's first come first served here.
restrooms
noun
place for people to use a toilet and wash handsThe restrooms are to your left and down the stairs.
sauce
noun
liquid flavouring added to foodWhat kind of sauce would you like on your ice cream, butterscotch or chocolate?
self-serve
adjective
the customers bring their own food items to the table and do not pay for serviceWe have a buffet on, so it's self-serve for lunch.
separate cheques
adjective + noun/verb +noun
a different bill for each member/group sitting at a tableWe asked for separate cheques but it all came on one bill.
side dish
noun
choice of food that goes with a main mealThe two side dishes are mashed potatoes or french fries.
specials
noun
items that were prepared particularly for a certain day and are usually at a reduced priceWould you like to hear the specials before you decide on lunch.
spicy
adjective
hot flavourAny item with three chilies beside it means that the dish is very spicy.
stay
verb
to eat in the restaurantAre these coffees to go or to stay.
stir, mix
verb
spin round and round with a spoonStir the soup for a few minutes before you serve it.
straw
noun
long hollow plastic stick for drinking out ofCan I please get a straw for my ice tea?
substitute
verb
replace one item for anotherCan I substitute the carrots for corn?
supervisor
noun
staff member in charge of watching over things and dealing with problemsWhen I'm not here George will be yoursupervisor.
sweet
adjective
taste with a lot of sugarIf you like sweet things, you'll love our chocolate cheesecake.
take-out
adjective/verb
food that is packed up and eaten at homeYou can either eat in or order food to take-out.
to go
verb
to take out of the restaurantWe're just going to order a pizza to go.
toppings
noun
food items that go on top of other food items to add flavourWhat type of toppings would you like to have on your pizza?
waiter, waitress
noun
staff member in charge of taking orders and serving food and beveragesWhen I got promoted from a hostess to a waitress I started making tips.
waiting list
noun
list of groups who want a table to eat atWe have a twenty minute waiting list tonight.
warm up
verb
heat food to an enjoyable temperature for eatingWould you mind warming up my sons's mashed potatoes please?
well- done
adjective
cooked for longer than averageThe meat was so well-done it had no flavour.
wine list
noun
a menu of all of the wine you can order from the glass, litre, or bottleYou will notice that we have a lot of local wine on our wine list.

Roles:

  1. Customer 1: middle-aged woman with a 3 yr old child (only one person does all the speaking)
  2. Customer 2: a young man with his girlfriend (only one person does all the speaking)
  3. Waiter/server

Rules:

  1. Select the students for each role
  2. Change the roles
  3. Ask a lot of questions before ordering

Sample1 conversation between a waiter an a customer

Waiter: Hello, here are your menus. I’ll be back to take your order in a few minutes.
Waiter: Are you ready to order?
Peter: Yes, please.
Waiter: Would you like a starter?
Peter: Yes, I’d like a vegetable soup.
Waiter: And what would you like for a main course?
Peter: I’ll have the grilled salmon.
Waiter: Would you like anything to drink?
Peter: Yes, I’d like a glass of white wine, please.
Waiter: (After Peter has his meal) Can I bring you anything else?
Peter: May I see the dessert menu?
Waiter: Certainly.
Peter: What do you recommend?
Waiter: The chocolate cake. It’s delicious.
Peter: Okay, I’ll have the cake. Also, may I have the bill please?
Waiter: Certainly


Sample dialogue 2
Waiter: Hello, Can I help you?
Kim: Yes, I'd like to have some lunch.
Waiter: Would you like a starter?
Kim: Yes, I'd like a bowl of chicken soup, please.
Waiter: And what would you like for a main course?
Kim: I'd like a grilled cheese sandwich.
Waiter: Would you like anything to drink?
Kim: Yes, I'd like a glass of Coke, please.
Waiter... After Kim has her lunch.: Can I bring you anything else? Dessert maybe?
Kim: No thank you. Just the bill.
Waiter: Absolutely
Kim:I don't have my glasses. How much is the lunch?
Waiter: That's $6.75.
Kim: Here you are. Thank you very much.
Waiter: You're welcome. Have a good day.
Kim: Thank you, the same to you.

Notice how the waiter asks: What would you like? and Kim responds: I'd like ...
"Would like" is the polite form used when asking and requesting.


B. Social Networks: Pros and Cons of this phenomenon

Social networks are here to stay and regardless of our opinion, we see new ones being created almost every month. It's hard to keep up with all these new tools. What do you think? 

  1. Do you use them?
  2. How often?
  3. Which ones?
  4. How much time do you spend on them every day?
  5. Which one is your favorite one? Why
  6. Which one do you like the least or do not use at all? Why?
Instructions

Part I
  1. Create teams of 2 students
  2. Write down in a piece of paper at least 10 advantages of using social networks. You should ask yourselves, what things are possible now that weren't before because of social networks, what is easier now that before because of them, what is more attractive now than before
  3. Write down at least 10 disadvantages of using social networks. You should ask yourselves, what are the dangers created by social networks, what has gotten worse as a result of social networks, what are the negative effects of using social networks.
Put your THINKING CAP on and come up with some convincing lists

Part II
  • The professor will write them down on the board a combined list of PROS (advantages) and CONS (disadvantages/challenges) of social networks

Part III
  • Each team will be assigned a position, either PRO or CON, and you will need to debate the other team defending your position.
  • You will have 10 minutes to prepare your arguments
Click on the video below and watch a couple of minutes of this talk about Social networks. Start at 2:10 and stop once you have reached the 3:50 mark

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